Refund Policy

MyQuota is a software service owned and operated by Seava, LLC, a Florida limited liability company doing business as MyQuota. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date and we will refund the amount you paid for that billing period.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or email us at support@myquota.io and we will help you.

Team and Business plans include a 30-day free trial the first time you start one, and no card is charged during the trial. You can cancel a subscription at any time from your billing settings. When you cancel, you keep full access until the end of the period you have already paid for, and none of your data is deleted.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it can take up to 10 business days for the funds to appear on your statement. Paddle handles all billing enquiries and returns for orders placed through MyQuota.

For anything not covered here, contact support@myquota.io. See also our Terms of Service and Privacy Policy.