Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, company name, password, profile information, account data, contacts, opportunities, notes, and files you upload. We also collect usage data, device identifiers, IP addresses, and browser information to operate and improve the service.

2. How We Use Your Information

We use your information to provide and improve MyQuota, authenticate users, manage accounts and billing, send service-related notifications, provide customer support, prevent fraud, and understand how the product is used. We may also send you product updates or marketing communications, which you can opt out of at any time.

3. Legal Basis

We process personal data based on the legal grounds that apply, including: performance of a contract with you; our legitimate interests in operating and improving the service; your consent, where required; and compliance with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We share data only as needed to operate the service, with categories of recipients such as:

• Service providers and subprocessors who perform hosting, analytics, support, and AI processing on our behalf.
• Paddle, our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.
• Professional advisors, such as legal and accounting providers, when necessary.
• Authorities, when required by law or to protect our rights and users.

5. Data Retention

We keep your personal information for as long as your account is active or as needed to provide the service and comply with legal obligations. When information is no longer needed, we delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us at support@myquota.io. We will respond within the time required by applicable law.

7. Security

We use appropriate technical and organizational measures to protect your information, including encryption, access controls, and secure infrastructure. No system is completely secure, and we cannot guarantee absolute security.

8. Cookies

MyQuota and our service providers may use cookies and similar technologies for authentication, security, and analytics. You can manage cookie preferences through your browser settings.

9. Children's Privacy

MyQuota is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards, such as standard contractual clauses, to protect your information when it is transferred across borders.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at support@myquota.io.